Terms & Conditions

PAYMENT

We accept payments via credit or debit card or by wire transfer.

If you wish to remit payments via wire transfer, please CONTACT US so that we may supply you with our banking details and so that we may process your order off-line. On receipt of your funds, your order will be fulfilled. Please note that the buyer is liable for any transfer costs incurred.

EXPORT PAYMENTS / VAT

If your order is to be delivered outside of the European Union (EU), you do not have to pay VAT (UK Sales tax). The price for posters to be delivered outside of the EU is currently £329.17 per poster. Any import duties and taxes (if applicable) are the responsibility of the buyer.

CURRENCY CONVERSION

If you would like to know the cost of our posters in a currency other than £Sterling (GBP), please click HERE where you will be able to calculate the equivalent cost in your own home currency. Please note, all transactions will be billed in GBP. The exact cost of your order in your own currency will be determined by the exchange rate on the date on which your credit card transaction is processed.

DELIVERY

Packing and delivery of your order will be handled on our behalf by our fulfilment house, The Lavenham Group Ltd.

Unframed posters are rolled in acid-free tissue and despatched in robust postal tubes.

We do not accept responsibility for delays in shipping caused by Royal Mail, courier companies, the weather or other factors beyond our control.

UK DELIVERIES

Posters delivered within the UK are sent via courier. A delivery date and time will be confirmed by email or text message for all UK orders once your order has been processed and full payment received. Posters should arrive within 5 working days. Please note that a signature will be required upon receipt of the delivery, so you may want to request that your order is sent to a work address.

EUROPEAN UNION (EU) DELIVERIES

Posters delivered within the EU are sent via Royal Mail and should arrive within 7 working days. Please note that a signature will be required upon receipt of the delivery, so you may want to request that your order is sent to a work address.

Royal Mail is not able to offer a delivery date confirmation service for deliveries outside of the UK. If you want to be able to track your order, or require guaranteed delivery by a particular date, please contact us for a quote for delivery by courier.

REST OF WORLD DELIVERIES

Orders exported outside of the European Union (EU) should arrive within 14 working days. Royal Mail is not able to offer a delivery date confirmation service for deliveries outside of the UK. If you want to be able to track your order, or require guaranteed delivery by a particular date, please contact us for a quote for delivery by courier.

Orders exported outside of the EU are free of VAT (UK Sales Tax). The price of posters delivered outside of the EU is currently £329.17 per poster. The relevant delivery charge will also apply.

DELIVERY CHARGES

DELIVERY

Packing and delivery of your order will be handled on our behalf by our fulfilment house, The Lavenham Group Ltd.

Unframed posters are rolled in acid-free tissue and despatched in robust postal tubes.

We do not accept responsibility for delays in shipping caused by Royal Mail, courier companies, the weather or other factors beyond our control.

UK DELIVERIES

Posters delivered within the UK are sent via courier. A delivery date and time will be confirmed by email or text message for all UK orders once your order has been processed and full payment received. Posters should arrive within 5 working days. Please note that a signature will be required upon receipt of the delivery, so you may want to request that your order is sent to a work address.

EUROPEAN UNION (EU) DELIVERIES

Posters delivered within the EU are sent via Royal Mail and should arrive within 7 working days. Please note that a signature will be required upon receipt of the delivery, so you may want to request that your order is sent to a work address.

Royal Mail is not able to offer a delivery date confirmation service for deliveries outside of the UK. If you want to be able to track your order, or require guaranteed delivery by a particular date, please contact us for a quote for delivery by courier.

REST OF WORLD DELIVERIES

Orders exported outside of the European Union (EU) should arrive within 14 working days. Royal Mail is not able to offer a delivery date confirmation service for deliveries outside of the UK. If you want to be able to track your order, or require guaranteed delivery by a particular date, please contact us for a quote for delivery by courier.

Orders exported outside of the EU are free of VAT (UK Sales Tax). The price of posters delivered outside of the EU is currently £329.17 per poster. The relevant delivery charge will also apply.

RETURNS POLICY

Our refunds policy does not affect your statutory rights.

We are committed to quality products and your satisfaction is 100% guaranteed.

Please contact our office by emailing returns@pullmaneditions.com or telephoning 020 7730 0547 within 7 working days of the day the item was received stating your name, the item(s) you wish to return, a brief description of the reason for return, and let us know if you are seeking a replacement or refund. Please do not return any items to us before contacting us.

If your poster has been damaged in transit, it will be necessary to email photos of both the damaged poster and postal tube to returns@pullmaneditions.com before we are able to proceed with issuing a replacement or refund.

If you decide to swap your poster after you have purchased it, you may do so subject to a restocking and handling charge of £19.95 (this covers the cost of fulfilment, postage and packing of the new poster, as well as the manual alteration of our stock database).

If you are not completely satisfied with your purchase or change your mind after you have purchased a poster, you may return it within 7 days of receipt and receive a replacement or a refund for the price of the product. Please note that orders paid for by credit card attract a 3% handling fee by the card issuer, which is not redeemable and will be passed onto the customer in the event that a refund is given (this is not applicable for purchases by debit card or bank transfer).

We will not refund your costs in returning the item to us unless you are returning the item because of an error on our part.

We regret that we cannot accept the return of posters that are not in as-new saleable condition i.e. finger-marked, torn, folded etc. Please do not sign, or give anyone else permission to sign on your behalf, to accept items that have been damaged in transit, as this makes it impossible for us to claim on the insurance provided by the courier company.

Any item returned must be packed in its original tube. We strongly encourage you to return your item(s) via a trackable method.

On receipt of your item, subject to it fulfilling the criteria stated above, we will refund the purchase price of the item to the card used for the original transaction (less a 3% credit card handling fee, if applicable) or arrange for delivery of the correct item or replacement for a damaged item to be despatched to you.

Your request will be processed within 7 days and you will receive an email, or phone call, letting you know your replacement is being issued or your refund is being processed.

TERMS & CONDITIONS OF USE & SALE

Sales are subject to the conditions set out on this page.

Please read these conditions carefully before using the Pullman Editions website. By using the www.pullmaneditions.com website, you signify your agreement to these conditions.

Pullman Editions Limited reserves the right to refuse access to the on-line purchasing facilities offered on the website, edit or remove products, or cancel orders at our discretion. Any cancelled orders will not incur any cost to you.

You understand that you, and not Pullman Editions Limited, are responsible for all electronic communications and information sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website in any way that may be deemed fraudulent or be unlawful in any other way.

COMMERCIAL USE

You agree that you will use our site only for your personal use or internal business purposes and that you shall not exploit our site or any of its content for any commercial purpose.

Copyright in all images and text featured on www.pullmaneditions.com is held by Pullman Editions Limited.

Permission must be sought in advance for the copying or any other use of any images on www.pullmaneditions.com. Individuals or businesses seeking licenses or permission to use imagery owned by Pullman Editions should contact info@pullmaneditions.com

Any persons discovered to be copying or using images owned by Pullman Editions without prior consent or permission will be put on notice that Pullman Editions is the copyright owner and asked to immediately undertake to cease the infringing activity and to provide a proposal as to the payment of damages. If a satisfactory response is not received within a 14 days, legal proceedings will commence.

Any enquiries, however, relating to the use of Pullman Editions’ images should be directed, in the first instance, to info@pullmaneditions.com

For clarification of the laws of Copyright, please contact the Design and Artists Copyright Society (DACS) www.dacs.org.uk

All rights in the design, text, graphics software and other material on our site and the selection or arrangement thereof are the copyright of Pullman Editions Limited.

We hereby give permission for the downloading, printing, and temporary storage of one or more of the documents or pages retained on this website for personal use or internal business use. The reproduction, alteration, modification, distribution, republication or transmission of any of the content of this website is strictly prohibited without our prior written consent.

Please be aware that all images and text contained on this website are copyright of Pullman Editions Limited.

PRICING & AVAILABILITY

We aim to hold all limited-edition posters in stock for despatch within 7 working days of your order being placed.

We reserve the right to increase our prices at any time.

ERRORS & OMISSION EXCEPTED

Despite our efforts, it is possible that occasionally products on our website may be mis-priced. All prices are verified when we confirm your order. If a product’s correct price is lower than the stated price, we will charge you the lower amount. If a product’s correct price is higher than our stated price, we will, at our discretion, confirm your order at the lower price, or cancel your order and notify you of the cancellation.

EVENTS BEYOND OUR REASONABLE CONTROL

Pullman Editions Limited will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

ALTERATIONS AND AMENDMENTS

We reserve to right to make changes to our website, policies and these Terms and Conditions at any time. If any of these conditions is deemed for any reason unenforceable, that condition will be deemed severable and will not affect the validity of any remaining conditions.

PRODUCT DESCRIPTIONS

We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.

DISCLAIMER

We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

LAW

All contracts between you (the buyer) and Pullman Editions Limited (the seller) shall be governed by the laws of England. You agree, as we do, to submit to the jurisdiction of the courts of England.

OUR DETAILS

Pullman Editions Limited is based in the United Kingdom and all online orders for limited-edition posters are processed and despatched on our behalf by our fulfilment house, The Lavenham Group, who are based in Suffolk, England. All other orders are processed and fulfilled by our own staff.

Pullman Limited Editions Company Number: 7252362

Gallery address: 94 Pimlico Road, Chelsea, London SW1W 8PL

Registered office: 32 Queen Anne Street, London, W1G 8HD

Company’s place of registration: United Kingdom

Email address: simon@pullmaneditions.com

PRIVACY POLICY

We are committed to protecting your privacy online. For more details please read our Privacy Policy.